I think they only paid him what he deposited even though the player said they paid him the full amount including his winnings. Which was I started to doubt after seeing their last login message saying they were untruthful with claiming who they were and having someone else posing as them so to claim the winnings.
I believe they came to an agreement with saying they paid him including winnings so for him to get his deposits refunded to him. Thats all of the BTC129
Because even on askgamblers he posted the same message with no tx id or anything else including no response from cloudbet about the case after that.