Hello, this is my first post on bitcointalk.org so sorry If I do anything wrong.

I am here to report the massive scam fortunejack can be, over the last 3 days I have been trying to get money back from a bet which I won, but was somehow canceled and refunded.

I will make it clear, I have done a bet on lightning roulette, the bet was accepted, the number rolled and it hit one of my numbers, after hitting this number I get a message on the screen saying my bet was not made in time, and I didnt get my winnings. Contacting costumer support on www.fortunejack.com made me sick since they have preset replys and you will get mad over it, I have sent over 10 tickets some of them somehow got  closed without even a reply and closed in a bunch of minutes.

FortuneJack itself admitted not to know the reason why my bet was canceled and refunded, and kept ignoring me.

Adding to this I have proof of everything I just said here, and I imagine that it must have been recorded somewhere the lightning roulette session or even recorded by fortunejack itself, many people where having this issue on the time frame I got mine.

And now the final thing, I did not got this error only once, but twice, I got it once and I contacted live support and while talking with live support it happened again and still they couldnt do anything about it has they say they dont find anything wrong with my bets.

Please pay back what you owe me, we are real people risking our real money, casinos are so quick taking our money but cant solve simple issues