...why we wanted our refund and my fiance kept saying stuff about how fast difficulty is going up...
Thus, not a good reason for a refund...
You knew difficulty was going up... It has never gone down... period. Thus, the reason is truly that "you just want a refund, just because you don't think you will make as-much." Truth be told, it has actually gone up less-fast than ever projected. It is going up fast, these are faster miners!
However, difficulty is actually irrelevant to the situation. Since it applies to EVERY single miner being sold, being made, and in the future being thought-of. With every new THs model added to the network, there are thousands of GHs units removed from the network. We are near a technical limit here now. We used all available magic to create these things. They are not going to get much faster now. Until Aliens develop new technology for us.
End of the day, this miner will make close to 12-25 worth of BTC-value in two years, and again, it does not matter what the price is now. It matters what the price will be when you "cash-out". What will value be in two years? (That is when the reward switches from 25 coins per block to 12.5 coins per block, and this miner will possibly not make enough to cover operation costs at the time, but still produce coins for the future-value still.) On a safe estimate, that would be about $1200 x 2 = $2400. On a real estimate, price is closer to $6000+. On a hopeful-high, it is more like $12,000-$30,000 on a "modest trend".
Assume the worst... $900 per BTC x only 12 BTC = $10,800 Which would be about break-even with power consumption. (Now you know why BTC is so stable at about $900 now. For the new guys, that is about break-even, for the old guys, they can still go as low as $600 obviously. But now they have cashed-out. Which leaves... $900 as a realistic future value.)
Truth of the matter is... You see BTC low, and you would rather take that money back, to buy more BTC. Wouldn't it be interesting if they only gave you back your BTC as the return, since that is what you paid them with. (But I doubt they would do that.) That is exactly why they protected themselves from pull-out investors, the way they did.
You have a chance for a refund, and even gains now. Just got to sell the thing you asked them to create for you, when you made the purchase, after it is delivered. I am sure you can get $12,000 for it, once it is sitting in your hands. I see people have sold BFL's $1,000 units as high as $10,000. So anything is possible.
The fact that you think "running this miner is guaranteed to get X amount of dollars over Y amount of time", shows me how delusional you are. There is no way to predict both the difficulty rise or the value of BTC in 6 months. For all you know the bubble can burst overnight and EVERYONE can lose their ass. Not to mention the cost of electricity (newsflash, KWHs do not cost the same everywhere). Don't act like some day trader that has some INSIDE information - you have NO information or facts to go on, just another hopeful investor who thinks he's going to see MASSIVE returns with his AMT miner.
Either way, this has nothing to do with them not getting their refund for an undelivered product. Trying to sell your device post delivery on the forums or ebay isn't a guaranteed way to get your money back either; let's not look for alternatives to AMT simply refunding a customer for an unfulfilled order. She shouldn't have to hustle to sell her miner because AMT deemed that her reason for a refund wasn't a good one. WHAT IS A GOOD REASON? My grandmother is sick and needs surgery? The money I used to buy the Miner was stolen out of my Mom's purse? My house just burned down, so even if I DO receive the miner, I won't even be able to run it? Get real.
1. AMT hasn't proven to me they are capable of running a business properly and I have serious concerns about the product as well as the warranties they offer on my product.
2. By the time I get my Miner it won't ROI and I'll be out my investment.
Your point about refunding BTC is moot, she paid with Wire Transfer.
Since you are so hell bent on defending AMT at every turn, buy her miner off of her now and put the matter to rest. Put your $ where your mouth is.