Thoughts on hitbtc now? Are they reliable? A while back ppl said they are not.
If you can get coins from other reputed exchanges then it is better to avoid Hitbtc because support is not good if you face any issues. I didn't trade on this platform for quite some time due to these issues like withdrawals delay, high altcoin withdrawal fees and suddenly coins disappear from your wallet. If no other choice then you can try your luck but don't deposit a big amount.
Can you please provide us with more info regarding your support issues? Have you experienced any? What was your support ticket number?
Which coins did you experience the withdrawal delay with? What do you mean by 'coins disappear'? Was your security compromised? Please let us know, thanks.