Hi.
Don't ever use this shitty exchange! They can block your account at any time without any reasons!I was using Tradesatoshi for trading on one single coin pair for about 3-4 months. To be honest, my real trades were months ago. And last 2 months i had only orders for sale, because the price fall and i was waiting for the devs to launch MNs. So all i did - was checking from time to time the price on the trading pair.
And two days ago, i have logged into my account and got the message:
Dear user please update your KYC details here
You can update your KYC by update following documents
A scan of your photo ID
A selfie of your holding the photo ID
Your Account must be match with that Id.
All trading actions, balance, withdrawals were blocked. Even the link to the support! lol
I
logged off the account and wrote the support request about this situation. Got a standard reply:
10.03.2019, 03:51, "Tradesatoshi" <
donniediamante@tradesatoshi.com>:
> Dear user,
>
> We apply the KYC procedure when we detect suspicious transactions on a client's account to make sure the funds are safe and that it's not being used for fraudulent activity. It's a common practice for the financial institution.
>
> Kind regards,
> MOD Donnie
I replied them by mail and asked to provide the evidence of fraudulent activity or suspicious transactions, or to return my balance. After that my mail address was blocked in their support service - was trying to send another support request and got this:
https://i.imgur.com/eZV1bAi.pngSomething went wrong...
problem to surviving your request.
Tryied with another mail address - the support request passed through! lol
KYC was not mandatory when i was creating my account months ago. If it was mandatory i wouldn't start trading there, cause i don't want to provide my personal data to every third-rate exchange.
So, you see now, that you can lose access to your funds at any time. Do not mess with this exchange!
Wish you luck and good trades! 