In White Paper, you announce telephone technical support. Do you think this will be in demand by users? But what about privacy and anonymity?
Hello!
In the previous exchanges, a lot of support was email-only and responses were slow, and responses could come after several days or weeks.
When a problem arises, the user should want to solve it instantly.
Amanpuri solves this problem by providing support for multilingual voice calls.
And we set up not only the telephone but also the chat, and we cope with the person who is not good at the telephone in real time.
Thank you.
Will you expand your team in the future? and most people use mobile phones, you might think about this development
Hello!
Once our exchange is up and running, the team needs to grow as the support needs to be increased according to the number of customers.
Of course we offer a trading app that can be used on a smartphone. This is one of the services that BitMEX does not have.
Thank you.
I know from a friend who is in the team of one crypto exchange project that there are several kinds of ready-made software product "crypto exchange" which is used by most exchanges. Some of these products are commercial, and some open-source. I would like to know here it is also planned to use something like that? Or will it be completely unique code?
Hello!
Our platform is completely unique code.
It is not a commercial product or an OEM.
Our exchange, like BitMex, enables transparent high-leverage trading using board matching systems.
This system is not commercially available because only BitMex uses it worldwide.
Furthermore, it is also possible to trade in kind, which is not possible with BitMex.We look forward to developing many other features.
Thank you.
Or you can put the finished year on the GitHab and then everyone will appreciate your work.
Regarding GitHub ... can I ask for a link to the project team account? I would also like to see how active the AMANPURI developers are at GitHub.
Hello.
I understood.
I will talk with team members and consider.
Thank you.
Hello!
Thank you for all of the positive feed back!
Keep an eye out for us as we will continue to provide new news!
Thank you.