Dear Wayne,

Since December we have received several tickets via our HelpDesk. Each time it was about the same topic that we explained to you over and over again.
But I will gladly explain the situation to you again.

Prices in CoinTracking
You can set the prices and how they are used in CoinTracking yourself. You already know the following FAQ article (I hope so): https://cointracking.freshdesk.com/en/support/solutions/articles/29000018289-gains-prices-setting-dropdown-/
The Coin Price Calculator uses the price at a certain time on that day. Your trade has certainly taken place at a different time that day, so a comparison makes no sense. We had already clarified this in a ticket.
You are welcome to send us another ticket with your test account and I will go into these values again.

CSV Import
The CSV export of the "Enter Coins" page can be imported again via the "CSV Import" without problems and timestamp errors. If you get an error message, you have either changed the format or edited the file with a program like Excel. We explicitly point out on the Importer page not to do this.
In addition, when exporting this CSV file, no trade ID and no asset values are exported.
This means that the asset values will be filled by our historical prices and duplicates are created if you have not cleaned up your portfolio before.
Please use the "Trades Backup" instead: https://cointracking.info/backup_trades.php

But you can edit the CSV file and specify a trade ID and asset values for the import. You can find all information under:  https://cointracking.info/import/import_csv/ ([Custom CSV information])