I am curious what is the reason to use TradeSatoshi? That exchange has a low transaction and it not too popular than the other exchanges. Or do you have a coin which is only TradeSatoshi listed on there? If yes, I think you can sell your coins and then withdraw the profit to another exchange which is more reliable and recommended by many people here.
They are not allowing trades or withdrawals, they froze many users accounts without notice and demand KYC level 2. Orders previously opened are out of users control, cannot be canceled, withdrawals are blocked, users essentially cannot do anything until they hand over their ID.
Even if they do hand over their ID, it will take many days to finish verification. Losses will surely happen, and TradeSatoshi is a fucking awful exchange for doing this. Some have been waiting more than a week for their KYC to complete and during that time their balance is completely out of their control!