@ftp_1988 - I've sent a PM asking for details so I can investigate for you, apologies again for the delay.
SyGambler and rommel_BCA I've also sent reponses to your queries via PM.
@whatarush2791 - Thanks for bringing that thread to our attention, the issue has now been resolved.
Thanks, and have a good day all!
Ronnie @ Cloudbet
That's all nice, but when will you provide an update on my case? A week has already passed since you promised me to find out what's going on, and nothing happened...