admitting in an official statement that no more that 9.4% of its funds were hacked and now it wants every customer pay for the exchange mistake with 14.05% of his BTC.
If someone loses 9.4% and takes away from their customers 14%, this from my point of view is a SCAM. I also think that it is Scam, to give financial services without being
economically backed by this type of theft.
It says "total" holdings, which probably includes a bunch of obscure coins with market caps in the four or five figures.
Bit like a shop saying they lost 9.4% of their product in a robbery... that percentage doesn't really convey any useful information, because the value of each product is not equal.
Don't forget ETH holders had a 100% haircut.