You are aware that he actually has given refunds?
Anyone who wants a refund needs to contact BA or minersource through submitting a ticket.
I personally asked for a refund via email to miner source (where I ordered them from) and also sent bobsag3 a PM here. I did not see an option to open a ticket in miner source website. Neither my email nor my PM have been returned.
I also noticed a couple of other posters asking for a comment on refunds and they were ignored or told no comment by bobsag3.
They may have given refunds in the past but at least for me I have not had any luck getting my order for 4 X1's cancelled and refunded.