my account is also locked fro no reason, now they ask me give registration details, I don't understand why,, I have my login id, password, access to my emails and also the tfa, what else do I need to prove to claim my account.. these people are full of shit riding out ways to hold our money
They had to give you, me and all users a possibility to withdraw our funds. Only after this users can decide freely, if they want to pass KYC and deal with such an exchange.