@germanszaky - I've just spoken to one of our support team members who has responded to your latest email with an update. If you have any questions then please respond and they will be able to provide more information.
Thanks,
Ronnie @ Cloudbet
Yes, I got the below bullsh*t reply:
Thank you for your patience whilst we investigate your case.
I'd just like to let you know that we're still looking at this inquiry. I'll get back to you again with an update as soon as possible.
This is all what they can say after almost 2 (TWO!!!!!) months. This is ridiculous!!! By reading through other complaints here on the forum, it is more than clear for me now that Cloudbet tries to do everything possible to delay KYC and restrict access to winning accounts.
"If you have any questions then please response and they will be able to provide more information." Suuuure! They are providing more and more information as times goes by. The exact same nonsense bullsh*t that they are still investigating the big nothing.