We should also ask the policy regarding stop giving a service to users
with DiHunter for example he is saying he will not do KYC and he also said he opened tickets using a false email, i am sure exchanges detect such things like IP, cookie session, etc. what i am thinking is tradesatoshi stop providing service to that user because he is not cooperating with the verification and submitting tickets with fake email
if a mod is watching this then they just need to look at the timestamp of his email and find the user, cookies and ip will also help.
10.03.2019, 03:51, "Tradesatoshi" <
donniediamante@tradesatoshi.com>:
> Dear user,
>
> We apply the KYC procedure when we detect suspicious transactions on a client's account to make sure the funds are safe and that it's not being used for fraudulent activity. It's a common practice for the financial institution.
>
> Kind regards,
> MOD Donnie
"Not cooperating with verification" isn't a good reason to with-hold withdrawals. You just don't get it. There are 5 other users posting in this thread in the last 2 weeks. There are dozens more on Twitter and Reddit.
Having the problem right now.
i have logged into my account and got the message:
Dear user please update your KYC details here
You can update your KYC by update following documents
A scan of your photo ID
A selfie of your holding the photo ID
Your Account must be match with that Id.
Don't ever use this exchange! They can block your account at any time without any reasons!
KYC was not mandatory when i was creating my account months ago. If it was mandatory i wouldn't start trading there, cause i don't want to provide my personal data to every exchange.
Same experience. They've locked my funds almost a week. Open orders cannot be canceled
Tradesatoshi will steal your funds and lock your account. It is true. Just another scam exchange. You can sign up without a problem but then they will wait until you have a balance worth taking and will lock you out. STAY AWAY
TradeSatoshi has frozen my account with a large amount of money, and their KYC aka Keep Your Crypto takes FOREVER. There is NO guarantee of getting your funds back. NEVER use this exchange if you like money. I am fuming, and this is totally unacceptable. They must have losses to make back, so they're seizing users funds. This exchange is sketchy and their mods and operators are completely in on it. They are no help if you ask, and they will tell you the "verification team" is working on it, and they will contact you, if you ask any questions at all. But, there is no verification team to contact. There is no information about their "verification team" whatsoever and they will answer NO questions about them. There is no way to contact them and the verification status emails are no-reply. If you have any questions about verification, tough shit. You won't get any. Stay the hell away from this mess.
my account is also locked fro no reason, now they ask me give registration details, I don't understand why,, I have my login id, password, access to my emails and also the tfa, what else do I need to prove to claim my account.. these people are full of shit riding out ways to hold our money
In addition, your (zombieapocalypsecoin) account woke up after close to 2 years in hibernation to start ragging on people making complaints against this exchage. Bolivarcoin account woke up after almost 1 year to do the same.
You are both basically aiding a scam for reasons I don't understand.. ZombieapocalypseCoin has long been removed from Trade Satoshi and bolivarcoin does $48 of trades a day... I don't understand what kind of a cut you get for supporting a scam.
So many users are affected by this. Tradesatoshi will lose many of them. For such a small exchange with such a small volume (~190th place from overall 200 in CMC-rating) it's a big loss.