Well it's quite obvious now that you are not interested to answer any questions on this thread. Maybe you don't even bother to read them. One big red flag for an exchange is a lack of customer service. Usually it even gets worse with the time.
And for that, you should not ask here but ask all official telegram so that everything can be clear and you can get an answer
maybe OP doesn't have time to answer all questions here
Yeah, i tried that, they don't answer in there either because somehow diverting $250k money from an undefined source with a way that is not explained at all is something they don't want to talk about, even though it could seriously impact to the future of this project.