oh, really, you "know how to fix"? I do know how to fix it and it takes only 10 minutes. it is the difference between you and me.
We will see "9 hours", "10 hours", "11 hours", "x days", keep counting
Sit and be "busy" while number of really knowledgeable people offered help to you.

"We never had any issues" - now you have.
BTW, you lie about it - you had another serious issue just recently.