Do you have proof of your account balance?
Why, what are you going to do? Pretend you can get his money back for him & charge him for the privelidge of scamming him?
Is not up that cause they actually paid some fund bigger than this but I will the OP to add the screen shot of his account on the site and also send pm to
Ronnie about the situations but if not get good respond he can proceed to ask gambler to complain.
Can you post a screenshot of the email where they ask you for the KYC?
I don't think they often practice this!
They did recently when a guy from the Phillipines used fake docs to try & get his (over 300 bitcoins) winnings.
Cloudbet paid that win so I dont see why they wouldnt here.
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That's what they are doing 2btc upward ever since they had some problem and I don't think the OP should be bother because getting his btc should his main goal.