@ Coinfan
eliale keeps implying that you have not started any Arbitration process.
And he is constantly saying the Arbiter has not contacted Rock Trading.
A new tact he started using is to claim he will file a complaint with the Police to file a missing persons report because he is alluding you are not the real person in question that was selective scammed for 35,000 EUR ($39,000) and he claims to worry about the welfare of the 'real' victim of the scam.
Could you please shed some on these claims eliale is making.
As of now, it seems that the OP filed a request with an Italian Arbitrator which, in our opinion, is a very good idea. Up to now, we have no news from the arbitrator so we asked the OP to request an update.
In conclusion, we all have to wait for the arbitrator to contact us and solve the situation.
If, by any chance, by the end of this month we won't have any reply (which is impossible if the OP opened a case), we will file a police report in order to open an official investigation about this case.