Can you please start sending emails when you limit your users ?
at first you removed my price boost , few weeks ago tried to bet on an event and was able to place only 50 mbtc . Now I sent 299 mbtc to bet a tennis game and found out that you are allowing me to bet only 15 mbtc
this is really annoying , I can't withdraw now to another site since my deposit should have 1 confirmation in order to withdraw
so basically I ended up having stuck coins in your site and will probably miss betting the match since the bitcoin network is so busy right now
Hi Sy,
Can you let me know your user name please? The one we have for you here has none of those issues listed above showing. No rejected bets and no deposits or withdrawals. I spoke to our trading team and there was no limiting of your account.
Also, when the coins arrive, they are never 'stuck on site' you can bet with them or have them withdrawn within 2-3 minutes. What happens before or after the coins are with us isn't fully in our control sorry.
please advise and we will investigate the issue further.
regards,
Steve,
Sportsbet.io