Post
Topic
Board Announcements (Altcoins)
Re: WAVES - Complete Blockchain ecosystem for a token economy
by
Waves.support
on 03/04/2019, 13:31:07 UTC
Hi,

Almost 3 months im not open my  wavesliteapp on my desk top, tonight i found that all coins was gone....all zero.....any problem with platform or do i need to upgrade something........appreciate for your asssitance
Hello. It means your SEED phrase has been imported incorrectly. Kindly check the following guide which describes the situation in detail https://docs.wavesplatform.com/en/waves-client/frequently-asked-questions-faq/account-management/one-seed.html
Also, bear in mind that Lite Client is out of date and currently we recommend all our users to install a Desktop Client for their OS here https://wavesplatform.com/products-exchange

Sincerely,
Waves Community Manager