Re: I thought Trezor's were suppose to be secure?

Thank you for you response.

Here is what I would really love your help with guys. I have read all the articles you guys have sent me a few times to see if I understand this a lot better. I want to thank you for that. These have been a lot of help.

I thought I did know the passphase I sent up with the Trezor originally, it was one I normally used and for some reason it is not working.

Here is the process I have been doing to try to recover my wallet

1 - Wipe the device
2- Go to trezor.io/start
3- Click on recover wallet
4- Click on 24 words
up to this point I have no errors so I am doing this correctly... I think

Here is where I need help with, on step #5 below. I used a passphrase and a pin number to encrypt my account when I originally set up my Trezor wallet. I know what the passphrase is, I am sure. It appears here might be the issue because from what I read on line even if I am successful in entering the 24 words for the recovery if I do not use the correct passphrase that I configured with the wallet I will be just creating new wallets each time and will not recover my original wallet with my cryptocurrency.

5- Click on "I used passphrase before" click no this only if.....

My questions to you is:

1) If I configured a passphrase when I originally setup my wallet as I go through the recovery of my wallet on step #5 do I click on "I used a passphrase before"?

2) If I enter in the wrong passphrase does it just keep creating a new wallet each time?

3) Why in this process if I enter in the wrong passphrase does it not just say wrong passphrase and the process does not let me create a new wallet?

4) If I have the original transfer information from the Exchange I purchased the Cryptocurrency and then transferred it from. Is there a a manual way to recover the Cryptocurrency? For example I have the

Date
Amount
TXID:
Address:

Thank you,

P.S. remember I am still a Newbie at this and am learning as you guys have been great teaching what I should have know all of this before and wrote more down when I originally set up my Trezor.