there are days that have been with this problem according to this post:


[ANN] SatoshiBox.com - platform for selling files for bitcoins

the owner has not been active for many months:

Name: crackisback
Posts: 35
Activity: 35
Merit: 0
Position: Newbie
Date Registered: April 02, 2013, 07:59:39 PM
Last Active: March 19, 2018, 08:17:09 AM

You only have one option:

wait for them to come back