I helped refer users to your platform when I first heard about it. I liked the idea. I trusted you guys.

Then later, after everything was over, you come out with the KYC BS, and tell everyone from the USA that we aren't allowed, and get nothing.

I wrote articles on steemit for your platform. I told friends about it. I worked to get the word out.
And you guys changed the rules, and made it so that I got nothing.

I understand if I can't trade on your platform. But I put in the effort, and brought people. I fulfilled my half of the agreement that you originally had. Let me withdraw my earned rewards, and take my business elsewhere.
But you won't.

You aren't a trustworthy exchange. What you did was tantamount to theft.