Funtakus, use the contact function on the pool site. I had the same issue and got the following reply...

Hi,

We can confirm that there are transactions in the pool that were never sent from our wallet to you. We are trying to find out what has happened since this is a very peculiar error.

Please allow some time for us to check this and we will sort it out and see to it that you get your coins.

Were do you want those coins sent once we have completed the investigation?

We apologize for any incovencience this may have caused you and we assure you we are doing our best to make sure you get your coins shortly.

Best regards

Support

CryptoPool.EU