Some of us use the word appreciate because we are being civil and understand that cryptx is likely busy still readying the datacenter for future installations of hardware.
As far as we know there are no times of trouble currently, both bitmine and cointerra had issues and delays, both have since ramped up production and have started shipping.
Considering we know where their first batch of hardware is coming from we can keep an eye out for updates from those suppliers ourselves, instead of demanding that cryptx feed us information that is freely available or not available at all.