The fact that I wrote 2 letters in the mail, first thing yesterday and wrote a personal message and while nichkto have not written anything, but here at least you answered and I think that will get a response from the administration, what did I do wrong. time ticks,1.5 days left

As you have already sent email they will contact you back as soon as possible. I think they need time to response you as they might have busy and also you have not yet passed 24 hours. Yes, at the same time you have only a little time left so it is urgent to you.
OPs first post was 3 days ago, not less than 24 hours ago. Im sure he already got his answer since he didnt post anything else (Im sure he would be spamming the thread with new posts every day) and ChipMixers account logged in yesterday. Most people dont actually update their posts when they get their problem fixed.