Yes, you can find a lawyer to sue them, but how about the fees, maybe lawyer fees is more than your loses ($3K), otherwise I think you need to check their tnc, some of them no obligation to return the coin that already stop deposit if they already send out email to member
Yes, next step I will find a lawyer to sue them, I am not a nz citizen.
But I do think it is their fault, of course it is also mine
Sorry to hear that, $3K is not a small amount for normal investor, most of the time I'll double check exchange wallet and trading is online or not, I'll send a few coin to make sure deposit is working.
For me, it is a large amount of money (3000 usd)
some fee is always acceptable, because it is my fault and bring trouble to them.