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Board Service Announcements
Re: [ANN] Dove Wallet - Daily bonus, Multi N:N order book
by
Dove Wallet Service
on 22/04/2019, 00:33:38 UTC
i've tried it in firefox and opera and i just get the spinning wheels for both on both browsers


Hi, Sani, most of browsers are working fine in general. Which country are you? If you can not see your OTP QR code on Firefox, Opera, we suggest you use Chrome.
I've managed to get a code and when i enter it into the following screen where it also asks for a 6 digit one time password (which i emter a ramdom 6 digits)
and when i press the enable OTP button nothing happens?
thanks
Sani

How the OTP and secret key worked? Did you try with Chrome? I'm curious.
When you enable OTP successfully, you will see the button name has changed from 'OTP enable' to 'OTP disable'. Make sure that you input your OTP(6 digits) and secret key correctly.


Not quite sure what i did i was playing around on my phone and changed over to my saniscrypt@gmail.com address in the play store and i got the qr code and the secret key showed up.
I've since got a new key and am now getting "enabled otp failed - -wrong otp or otp secret key" when i type the new secret key in

It sounds you are struggling and sorry for that.
If you saw 'Enable OTP' which means you hadn't set your OTP successfully yet, you need to reset your OTP. Read a new QR code, and have a new secret key.
If you saw 'Disable OTP' button only, check whether your Google OTP app has been sync the time with your device.