I used them 2017 now i wanted to login again an the email auth code was never sent,
so i registereed a new acount withgoogle  2fa (because i thought it will replace the email auth code)

I logged in and out to test if it works without authcode, then i transfered some litecoins (~7eur + 6eur ripple)
then i wanted to login again and bam suddely the email authcode problem occured and i was locked out.

i am not a noob i tested many things, 4 different browsers, 2 accounts , 2 pcs, 2 differnt email providers.
i never got the email code BUT i get the ico promotion emails and the support answers just fine!

i waited 2 days and got in total only 1 sentence per "support" ticket.
she/he claims its my fault and i have to fix me servers? wtf.
Btw since i cant login i had to open everytime a new answer.

after the third mail i got so mad i wrote him f*you (i never did this in years)

this lazy arrogant sucker reminds me of the BTC-e dude back then (BTC-e answeres where usually 1-3 word only!)