I think your account problem is currently locked, on the basis of avoiding bans, and you cannot prove validly to the Admin, that your account is hacked.
account was haket 1.5 year old, in that year i write msg for unlock and account unlocked
from 22 January 2019 i will be here and not send or write or change old msg on link with virus program
when my account hacked - hacker cant stolen btc, but he can write on all forums where i is spam link
My account was hacked and banned, I changed passwords on the forum and mail, restore my access
The account was probably banned because of wrong behavior.
It will be almost impossible for you to prove you were hacked, and didn't do the behaviour yourself. :/
but i can prove my innocence