I can not say anything about this, I now became alert after exchanges with a high reputation simply break, look at the work of your exchange in practice to give an assessment, it is a very beautiful and high-quality exchange with an experienced team yet that's all I can say
Exchange has a nice interface but their marketing is not well known during the past year. I think this exchange is not trusted by everyone because the trading volume is very low, making investors unable to liquidate well when participating in this exchange. Looking at other exchanges they always have a way to attract customers when each coin is listed.
Regarding marketing.
Our platform will be going through a major update soon from version 1.0 (what you see now) - to version 1.1.
Mainnet will also occur during the same time (approx). Which is when we plan on ramping up our marketing activities.