Unfortunately for me, this situation has not been resolved and now having entered the beginning of a new week still without resolution I'd be lying if I said I wasn't beginning to get pretty frustrated. One thing I will never run out of though is FJ support staff apology's. I'm really struggling to understand how my BCH deposit (presumably) encountering an issue preventing my balance from reflecting the TX I sent it cannot at least be remedied manually - I've repeatedly requested for them to just return the deposit manually, we know it has arrived safely in the hot wallet their system produced for me..






https://blockchair.com/bitcoin-cash/transaction/9ff42f5d1225df43b58ce7895d410b0de74b6925cb06face141ac5d227832bfb