Please can you give us more details on it? What wallet are you using that is giving you such problems and please if it is an exchange wallet you may want to stop using it so your money doesn't get compromised in future.
I carefully read all the information on this issue and also wanted to invite the user to withdraw all funds from this wallet and stop using it. But initially you need to correct the settings in order to be able to send ethereum to this wallet, so that you can pay for gas. But but since the wallet automatically sends ethereum to another address, this is the main task and complexity.