Hello!

I have a similiar problem, and a friend of mine told me his account containing funds is also suspended out of nowhere!

BTC-E has suspended my account containing 100 BITCOINS after I reported my email being hacked and requested withdraw be locked until I could recover my email.

I got a reply within two hours saying withdraws would be locked, and I was very pleased.

The next day I recovered my email address and changed my btc-e password, and saw that my account is suspended still. I know for a fact all my funds are still safe in my account because when the hacker changed btc-e password to access my account withdraws are auto locked for two days.

So I make a ticket first day asking for my account to be unsuspended, no response. I keep making tickets for the next 6 days and have received not ONE single response.

I have been trading on btc-e for YEARS. This should not happen. It is very suspicious to me, that they replied nearly instantly on my first ticket asking to lock withdraws, but not on one of my 20 tickets I have made asking for a reply as to my account being unsuspended.

For someone who's payed thousands of dollars to btc-e in past years this should not be happening, it's either a scam that's taking place, or very big problems for BTC-E owners and they have 0 time to respond to tickets?

EDIT: I have recieved a response from BTC-E, they have asked for verification in form of IP, trade history, and method of account funding. I am very pleased. My post will be deleted once I get my account back.