How do people asking order questions slow down tech support? I haven't seen any actual responses from HashFast sales in the last 4 weeks (nor do I know of anybody else who did). All questions are answered by the bot that replies with:

"Thank you for your message. We are currently receiving a very high volume of customer support cases, and as a result, we might be slower to respond than usual. However, we will get back to you as soon as we can."

I'm sure that you guys are overwhelmed with lots of things to do, but dealing with customer questions can't possibly be slowing down anything - if it did, there would have been some evidence of actual replies!