I sent the wrong address a few weeks ago .
Then when you have messaged them? okay I thought that you made the transaction recently because Binance halt transactions lately so that makes sense. Moving on.
i hope poloniex will help me comeback my money .
They will help you as long as you give them the needed details and explain to them properly on what really happened and your situation. For now, we can't do something about it but to be patient and wait for their response.
My friends told me that poloniex will not support these issues anymore. I believe that poloniex is a reputable and best quality customer care platform, they will support me .