I just lost my phone last week. Do you guys have back up keys on Cryptopia 2FA in case you're gadgets got lost? I was checking my back ups and I cannot find any keys on Cryptopia 2FA.
The good news is that you can recover your account by contacting their support.
The bad news is that, even under normal circumstances the procedure is usually slow in order to keep user accounts safe... now imagine how long it'll take for one of the slowest companies which is also under a crisis after their hack.
Good luck!!