Hello! I successfully deposited Litecoin 3 times to address LNonYyjqv26DWzZPCpYsaquuxXJT9XGCiH. 17 d ago I sent another deposit 12.90700351 LTC. It was not deposited. When I contacted Cryptopia I was informed that
Following the events of January 14th the Cryptopia website was placed in maintenance to prevent any further issues from arising. Any users who sent deposits more than 24 hours after we announced the security breach (15/01/2019 12:00AM NZT) will not be recovered. This means that if you sent funds after 16/01/2019 12:00AM NZT we will not be recovering those funds for you.
I wonder, why Cryptopia can not refund that LTC, if they have private keys?