I think you have ever opened thread regarding issue on Moon3D previously and now you opened a new one with the different case. I'm not really familiar with this one but If this is true, this means the team has been cheating their users and has made the game unfair. Gambling is not a thing you can always calculate anyway and it needs a clear explaination. Perhaps Moon3D will be here soon to explain what has happened.
Or... just leave it and move to other sites which are really provably fair.
Yes, the previous issue was where they were faking bankroll statistics. Soon after I made the post, they stopped faking the stats, so I marked it as resolved. This is a different issue altogether, and a lot more serious at that.
If there are some negative issues about this why do you always want their clarification and not just creating scam accusation or bad reputation thread against them. You shouldn't use their service anymore. Is it not enough yet for you to play with them?
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Then this site should not be trusted they already faced so many negative issue so it is enough reason to stay out on their site,
Beside there are so many trusted sites that you could play don't even bother spending money or your time to those untrusted site like this.
That's a simplest idea for everyone. It's easy to say scam or give a red-flag then move to other website but I think OP wants a clarification from the team first before moving out from that website.