Post
Topic
Board Bitcoin Discussion
Re: Don't get BFL'd by NFC Ring
by
johnyma22
on 12/02/2014, 17:55:50 UTC
Hey I'm the founder of the NFC Ring project.  

Search on social media and you will see some (not all) rings have shipped, lots of people have received them.  

Various parts (actually most) of what tenthirtyone has posted is factually incorrect, I'm not going to nit-pick on this.  Should anyone wish for me to point out which parts are incorrect I can but I feel it doesn't add anything positive to the conversation.

We told tenthirtyone when his ring would ship and asked him to follow our updates.  He stated he had no interest in following our updates and we felt he didn't want to contribute anything positive to the conversation so we decided to cancel tenthirtyone's pre-order and fully refunded him.  The circumstances here were exceptional, this is the first refund we have issued.

1) We wont have our staff talked to as if they aren't humans with feelings.
2) We want our community to have a positive or constructively critical approach to the NFC Ring project/experience.
3) We want our community to at least attempt to read the documentation provided, we also provide video updates every other week.
4) Kickstarter is not a store.

What happened here is that tenthirtyone wasn't(in our opinion) fit to be a backer of this project and his attitude wasn't apt for our community so we decided to part ways.  Communities sometimes require a certain level of moderation (as I'm sure the mods on this forum will understand), in this instance we decided to take action that was negative for tenthirtyone, this is the only time we have taken this action and this makes tenthirtyone an exceptional case.

Again to stress tenthirtyone got a full refund, we have tried to encourage him to take a different approach when conversing with Kickstarter project teams in the future.

In no ways has he been BFL'd, he got a full refund and we politely parted ways.