They confirmed me on Twitter that now, they just received my answer ( Because i'm able to find the solution myself to reply immediately on Zendesk and not by e-mail .. ) .

Next the proof ( yes because now i'm paranoid then I take screenshot of all I do )
https://i.imgur.com/euq2R9e.png


Waiting the new answer again... Endless  

EDIT ( 15h57 paris timezone ) :
They make me crazy !!!!! I said I bought them in cash and there is the answer :
https://i.imgur.com/EgwrXK4.png