After reviewing some of the posts, i realized that there are some blatant critics that 'trolls' just for the sake of trolling. So while constructive criticisms or concerns are welcomed, I find that criticisms with lack of substance should be controlled.
 

As far as the legitimacy goes, I am the overseas marketing manager for SymVerse and you can contact me via @Symadmin, which i am also the moderator of the SymVerse official telegram community!