Several days ago I had the misfortune of creating an account on this exchange and deposing Substratum to my account. Due to other issues, I was not able to deposit BTC to pay for the selling fees, and when I attempted to withdraw my Substratum I ran into several problems that are a cause for concern.
This exchange requires you to upload sensitive documents to verify your identity, otherwise you have a daily withdraw limit of $100 USD. This fact was not made clear when signing up for the exchange, and I do not trust CoinPlace's security measures to be sufficient enough to keep my personal information secure.
There is also the fact that their "Terms and Conditions" state that some jurisdictions are restricted from using CoinPlace, but they do not include which jurisdictions are restricted.
I no longer wish to use this exchange, but my funds are being withheld from me unless I willingly upload highly sensitive documents to a website with highly questionable security. Coinplace lacks basic security measures, has a terrible UI, lacks some of the most basics features standard among other exchanges, and after trying twice to contact their support I was unable to get through or receive any assistance.
I fear that this exchange is a scam, and that my funds are gone. I have sent an email and a message to them on this forum, but I have received no response.