Poloniex.com is withholding approx 42000 of my BBR. How long do we have for the swap, and could the period of 1:1 be extended for such special cases ?

If there is anyone else in my situation with Poloniex, do say so. I have tried to withdraw these BBR for the last 3 years and they have simply ignored my withdrawal requests AND tickets regarding BBR, while responding to others. Extremely fishy behaviour that.... i will say later what it felt like, if the problems are not solved. I am still hopeful they will see the light. They are now "investigating" . SERIOUSLY . INVESTIGATING.