So far it looks like the guys on Crypty don't have any intention to respond to my support ticket.
As for the address I mentioned before, it seems to belong to Mtgox which isn't very helpful.

I included the original transactions of the withdraws from my account in case anyone is interested:

BTC transaction: 6bcb605dad4c252958c9e33d67fe7e3f91739db0fc126fc01a0ca528404066fa
DOGE  transaction: cda9f2e70c6c898ddb21447324563299e2e07099ab0b8aa21c9af16e8c573f43