Hey everyone,
So yes, halting the trading engine saved 15+ millions of dollars. Yes, we will be fair to traders that got caught in a short during these time (again, on support email, not in the thread). If you think we should have let liquidity providers lose everything and close the margin trading for good, I understand. Maybe we halted the trading engine a bit too long. But we do not regret this decision and think this was the fairest decision to take ...
Thank you all for your comprehension and have a good day
Raphael
Hello,
I sent a support ticket without reply about money lost. Hopefully I will get a reply sometimes. Of course, it may sound an idiot amount for you guys, but for a trader who doesn't make much and is hard working, it's pretty sad to lose money that should have been prevented if a system was regulated and following trading best practices.
Waiting for a reply and will report on how it went.
Thanks.
I also tried to cover a short at around $550 ... even a market order wouldn't execute. I guess at Bitfinex one has to wait 3-4 days to get a fill via e-mail. Not a trader's platform, plain enough ...