Post
Topic
Board Bitcoin Technical Support
Merits 1 from 1 user
Re: My aunt's daughter Died and there is 13 btc in hardwear wallet
by
HCP
on 19/05/2019, 20:25:22 UTC
⭐ Merited by ETFbitcoin (1)
First, if you just hit random pin code tries as some people suggested, you will be locked out from the Ledger as it has built in security, after a few wrong tries the time for you to be allowed to enter the pin again with increase exponentially.
Trezor has the exponential time delay, not Ledger. With a Ledger, after 3 incorrect PIN attempts, the device actually wipes itself.

To recover coins from the Ledger Nano S, you need either:
1. The device AND the PIN number. Having the physical device without knowledge of the PIN is effectively useless.
or
2. The 24 word seed mnemonic

My advice would be to search the laptop and all of the Aunts physical papers/documents for the 24 word seed mnemonic. Hopefully she used the official recovery card that looks like this:


That will make it easier to recognise. Otherwise, she might stored them in a document stored on the laptop.