I'm afraid bitblender
account will reply eventually since his last active was more than 2 weeks. So that best thing is to contact Hhampuz which has direct contact to the admin/owner of bitblender. And I don't see any contact page on their site the .IO domain. (cannot access the tor link)
Their account was last online at 7 PM forum time so I think OP should leave them a PM. His situation should be cleared within a day.
Visited his profile again and he really logs in earlier, maybe someone messaged him about OP.
Btw is your problem OP got resolved already?