Next Batch of Refunds sent. Sorry its taking so long, but they take a while each to make sure I dont make any mistakes, and I still ended up making one

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Could u list who was in this batch, was I included?
If you did not get a PM from me with TXID, no.
sorry but this is becoming a nuisance. i was among the first 5-10 people to request a refund, didnt get it in first batch. then pm'ed again. then didnt get it in 2nd batch.
in this case you cant say 'sorry it takes a lot of time to process'. you are the responsible party in this whole f-up and you at least owe it to us just sit down, dedicate your time to this and process the refunds.
is it fair to ask this? or is it OK to say 'yes, we f.ed up, but i am very busy, have lots to do, cant process refunds fast' and make us have to chase it several times?