Post
Topic
Board Exchanges
Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
by
unamis76
on 21/05/2019, 11:41:45 UTC
A heads up to all users, it seems Wirex's SEPA transfers aren't working at all. I've made a withdrawal almost 2 weeks ago and the funds haven't arrived. The receiving bank has no record of any incoming transfer, and Wirex's support simply says they've sent it and that I have to check with my local bank. After going back and forth with support they've said they'd check with their banking partner about the transfers' status and haven't got back to me ever since. The phone numbers for them I could find online weren't in service when I tried calling... Their banking partner (Onpex) didn't reply to my contact. Not a good sign. I'm not sure what's happening here.

I'd heavily advise anyone to avoid making any bank transfers to/from Wirex for the time being as it seems their fiat onramp is broken. I'll update everyone here as things progress, hopefully this is sorted sooner than later.